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Terms of Service for Membership
Last Updated 07/01/2008
Our service allows you ("Members") to purchase memberships to online shopping
portals within our network. Purchase of site memberships enables Members to
post product listings on our shopping portals. This network of shopping portals
is viewed by the public ("Users"), who access the portal websites via the World
Wide Web.
By opening a membership account with Merkell, Inc., you certify that you have
read this Terms of Service document and agree to the policies herein. This
Terms of Service document, as amended from time to time, constitutes a binding
agreement between you and Merkell, Inc. Furthermore, you certify that you have
read our Privacy Policy document and agree to the terms of that document. This
document will always be publicly accessible and is subject to change by
Merkell, Inc. in its sole discretion. It is our policy to notify Members
(except those who have opted out of email notifications) by email of material
changes to this document; however, this in no way makes Merkell, Inc.
responsible for members' receipt of those messages. It is solely the
responsibility of the Members to periodically review this document.
1. Payment and Membership Requirements
A. Subject to the approval of a Merkell, Inc. administrator, Members may
purchase membership contracts on shopping portal websites within the Merkell
network. All membership contracts must be approved and Merkell, Inc. reserves
the right to refuse service to anyone for any reason at any time.
B. Members will have an individual contract with each site they wish to join.
Each membership allows the Member to upload products to the pertinent
shopping portal. In cases where a Member attempts to join a website with no
available memberships, the Member will be placed on that website's waiting list
(pending approval of a Merkell, Inc. administrator). When a space becomes
available on the desired website, the Member at the top of the waiting list
(with an approved request to join) will automatically have their membership
contract with that website activated and be charged accordingly. Members may
leave a waiting list before their membership with the website becomes active,
but Members are responsible for payment once their membership contract moves
from waiting list to active. Members will be notified by email when their
waiting list status changes to active, but since it is possible for emails to
be lost or accidentally filtered out, it is still the responsibility of the
Members to monitor their contract status.
C. It is the responsibility of Members to determine which sites they wish to
purchase a membership contract with.
D. Members may view their invoices from their online account manager homepage.
E. All fees incurred with the use of our services are non-refundable.
F. Flat rate membership contracts:
i. Flat rate contracts are for a term of one or more months, and payment for
the life of the contract is due when the contract is approved by a Merkell,
Inc. administrator.
ii. Each flat rate contract purchased is for a specified length of time, the shortest
being 1 month. Flat rate contracts that are only 1 month long are considered
month-to-month contracts and these contracts automatically renew every 30 days.
The Member has the right to cancel the contract at any time. Cancellation of
the month-to-month contract will go into effect after the contract's life has
ended (30 days). Contracts with a term in excess of one month will
automatically convert to month-to-month contracts when their term expires.
Members with contracts in excess of one month may also cancel their contracts
at any time and the cancellation will go into effect when the contract's life
expires.
iii. Pricing of membership contracts will be published in the account manager
tool, which all Members have access to. Pricing for each site's membership
contracts is subject to change, although pricing changes will have no impact on
contracts already in effect at a pre-existing rate for the life of those
contracts. (Example: If Member A purchases a 6-month contract for $600 to Site
1 and during the life of that contract Site 1's monthly membership fee is
increased to $200, Member A will not be responsible for the $100 per month
increase until the 6-month contract expires and they decide to renew.)
Month-to-month contracts will be affected by increases in site membership
prices when they renew at the end of their 30 day cycle. (Example: Member B has
a $100 month-to-month contract with Site 2. Member B's membership contract goes
into effect on June 1. On June 20th Site 2's monthly membership fee is
increased to $125. When Member B's contract automatically renews on July 1 they
will be invoiced and charged for the new $125 rate.) Email notification will be
sent to Members (who have not opted out of email notifications) when there is a
change in price; however, this in no way makes Merkell, Inc. responsible for
Members' receipt of those messages. It is solely the responsibility of the
Members to monitor the current membership rates of sites they are under
contract with.
iv. Payment is accepted by credit card. Credit cards are billed when site
membership contracts become active and the credit cards are billed for the full
price of the contract. (Example: Member C chooses a 6-month contract at $200
per month for Site 3. When the contract becomes active, Member C's credit card
will be billed $1,200.) Site memberships that are on a month-to-month contract
will be billed on the 30 day anniversary of the contract start date for a full
month of service. Members who cannot pay by credit card may make a payment by
alternative means. Alternative payment arrangements are subject to approval by
Merkell, Inc. Members wishing to pay by alternative means may be required to
accept a long term contract as a condition of acceptance of the alternative
payment.
G. CPM membership contracts:
i. Some sites may offer membership on a CPM basis. In these instances members will be
billed at the CPM price for every 1000 exposures his or her product receives.
These contracts are billed on a daily basis. Each day, the Member holding a CPM
contract will be billed for the previous day's impressions. CPM charges accrue each
time any product posted by the member is viewed. CPM members may not cap
their daily spending and CPM members are responsible for payment for ALL impressions
received on their product uploads. These expenses are non-refundable. Merkell
staff will not cancel a membership for a member after a certain
dollar expenditure is met. Members are responsible for monitoring their
own impressions, expenditures and cancellations.
ii. CPM contracts are considered day-to-day contracts and will continue to accrue charges
until cancelled by the Member. Members will have the option to upgrade their account
to a flat rate contract, in which case, flat rate terms will apply to the contract.
iii. CPM contract cancellations go into effect immediately.
Members cancelling CPM contracts
are still responsible for paying for any impressions accrued
the day of cancellation before
the cancellation went into effect.
iv. Pricing for CPM rates will be published in the account manager
tool, which all Members have access to. CPM pricing is subject to change.
Email notification will be sent to Members (who have not opted out of email notifications) when there is a
change in price; however, this in no way makes Merkell, Inc. responsible for
Members' receipt of those messages. It is solely the responsibility of the
Members to monitor the current membership rates of sites they are under
contract with.
v. Payment is accepted by credit card. Credit cards are billed daily for the previous
day's impressions. A $1.00 activation fee applies to all new accounts with CPM contracts.
All CPM contract holders are required to keep a valid credit card on file.
Failure to keep a valid credit card on file may result in immediate termination of a
CPM contract.
vi. CPM contract holders are required to upload 10 products in order to maintain their
site membership. Merkell, Inc. reserves the right to upload products from the Member's
website if fewer than 10 products have been uploaded.
2. Requirements for Maintaining a Site Membership
A. Because the value of our service depends on maintaining a standard of
quality, Members are required to review our Product Posting Guidelines and
conform to the requirements stated in the document. Merkell, Inc. reserves the
right to, and in their sole discretion may at any time review, edit, reject,
modify, or remove any products posted on our websites. No liability of Merkell,
Inc. shall result from any such decision. In addition, Merkell, Inc. may at its
discretion request that Members rescind changes made to a product posted on a
website. Merkell, Inc. WILL NOT ISSUE REFUNDS for contracts suspended for what
we consider inappropriate use of our services. Inappropriate use of our service
includes, but is not limited to:
- Posting products on a website that do not fit
into the website's subject matter
- Posting unprofessional product photos or photos that are otherwise of an unacceptable quality
- Misleading Merkell, Inc. staff about the types of
products you intend to post on our websites
- Posting products that are illegal to sell in
the United States
- Using language that is defamatory, obscene,
threatening, or abusive in your product descriptions, product names or company
description
- Posting products that violate copyright,
trademark, trade secret or other intellectual property rights of others or
violate the privacy, publicity or other personal rights of others.
- Posting links to web pages that violate laws
and/or regulations.
- Use of any device, software or routine to
interfere or attempt to interfere with the proper working of our service, or
that interferes with another party's use of our service. Transmission of worms
or viruses or any code of a destructive nature
Such inappropriate uses of our service will be deemed a violation of this
agreement.
Final determination of "inappropriate use of our service" is to be made solely by Merkell, Inc.
B. Members shall not make false claims about their own products or services, or
mislead or misinform consumers. Merkell, Inc. assumes no liability for Members who do
otherwise or for consequences that arise as a result of a Member making false
or misleading claims.
C. Failure to pay an invoice for a website membership contract will result in
deactivation of the membership contract. For example, if the credit card we
have on file for some reason cannot be charged, the contract that has an
invoice due will be made inactive. The Member may update their payment
information so that we can charge their account, but they will have to
reactivate the website membership contract that was deactivated for
non-payment. If there is no space available on the website with the deactivated
membership contract, the Member may join that website's waiting list.
3. Permission to Use Materials Submitted To Merkell, Inc.
A. When a Member enters into a website membership contract, consent is given
for Merkell, Inc. to reproduce, publish, display and distribute any and all materials
submitted by the Member. This includes product photographs and product
descriptions. Use of submitted materials includes, but is not limited to:
- Incorporation into web banner or print
advertisements
- Promotional materials for the website(s) the
Member is under contract with
- In brochures or other marketing materials
used for the promotional purpose of our service.
B. Additionally, Merkell, Inc. may request materials from members for
promotional use. Any additional materials specifically requested by Merkell,
Inc. will be used solely for their stated purpose at the time of the request.
The Member grants Merkell, Inc. the right to communicate such works to the
public, and display the content worldwide and/or to incorporate it in other
works in any form, media, or technology now known or later developed.
C. By submitting photographs, text copy or other materials to Merkell, Inc.,
the Member grants to Merkell, Inc. a nonexclusive, worldwide, perpetual,
royalty-free license to use, reproduce, publish, display and distribute such
content pursuant to the terms of paragraphs 3.A. and 3.B. above. Such Member
further certifies that it is the owner or licensee of all patent, copyright,
mask work, trademark, service mark, and any and all other proprietary rights
and interests therein and has full power and authority to license or
sub-license such content to Merkell, Inc.
4. Warranty
A. The Member acknowledges and agrees that Merkell, Inc. makes no guarantee regarding
sales, the number of impressions or clicks for any products posted on our
websites. The Member acknowledges that they are using this service at their own
risk and that the service is provided "as is".
B. Merkell, Inc. does not represent or guarantee that access to our service
will be uninterrupted or that there will be no failures, errors or omissions or
loss of data transmitted to us.
C. Merkell, Inc. makes no warranty concerning the quality, safety or legality of the
products posted to our shopping portal websites. Merkell, Inc. also makes no warranty
regarding the accuracy of those products' descriptions or the ability of the
retailers to sell said products.
5. Liability and Indemnification
A. Merkell, Inc. disclaims any liability for the posting of content to our
websites that is an infringement on any party's rights or the law. We certify
that, based on this document, we have acted in good faith in preventing our
membership from misconduct of this kind and shall not be held responsible for
claims against our membership.
Merkell, Inc. explicity disclaims all warranties, expressed or implied,
including but not limited to, reliability, merchantability, non-infringement,
fitness for a particular purpose or any other warranty condition, guarantee or
representation, whether oral, electronic or written. This is also including,
but not limited to, completeness or accuracy of any information contained
therein.
Merkell, Inc. shall be released from any and all claims, demands and damages of
every kind and nature, known and unknown, suspected and unsuspected, disclosed
and undisclosed, arising out of or in any way connected with transactions
between our Members and consumers who have used our shopping portal websites.
Merkell, Inc. shall not be held liable for damages allegedly sustained arising
out of this agreement of use of our services. Furthermore, Merkell, Inc. shall
not be held liable for damages allegedly sustained from the purchase or sale of
any goods or merchandise. Members agree to release Merkell, Inc. from claims,
demands or damages of any kind arising out of or in any way connected with use
our services.
B. By opening a membership account, each Member hereby agrees to indemnify and
hold harmless Merkell, Inc, and each Merkell, Inc. shareholder, director,
officer, employee, contractor, customer or agent from and against any and all
liabilities, damages or losses, including reasonable attorneys' fees, arising
out of claims, judgments, actions, suits, judicial or administrative orders, or
settlements based on (i) allegations that content posted to a website by such
Member infringes on the intellectual property or other rights of any person,
(ii) any inaccuracy in or breach of the intellectual property certification set
forth at paragraph 3.C hereof, (iii) transactions between such Member and any
actual or potential customer, or (iv) products or services sold or advertised,
or claims made in advertising, by such Member on any Merkell, Inc. website, or
(v) such Member's membership or use of Merkell, Inc. services.
6. Governing Law and Dispute Resolution
This Terms of Service document shall be governed by and construed in accordance
with the laws of the State of Maryland, without reference to any conflicts of
law provisions thereof. Any dispute arising under this Terms of Service document,
or in connection with a Member's membership in the Merkell, Inc. network, shall be
subject to the exclusive jurisdiction of the State and Federal courts located in
the City of Baltimore, Maryland.
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